Welcome to the website operated by Solo Productions, L.L.C. (“Solo Productions,” “we,” “us,” or “our”). We know that privacy matters—especially when you are sharing project materials, talent information, or business details related to film, video, and live production. This policy describes how we collect, use, and protect information when you use our website and related services (collectively, the “Services”). It applies to visitors who browse without registering (“Visitors”) and to clients or authorized users who engage us for production work (“Authorized Customers”).
Personally Identifiable Information
“Personally Identifiable Information” means information that identifies you or could reasonably be used to identify, contact, or locate you—such as name, postal address, phone number, email address, billing details, or account credentials. It may also include on-screen talent or contributor data, release documentation, and production schedules you share with us. Information collected only in aggregate or anonymized form, without linkage to an individual, is not treated as Personally Identifiable Information under this policy.
What Personally Identifiable Information do we collect?
We may collect basic profile and technical information from all Visitors (for example, browser type, general location derived from IP, and pages viewed). From Authorized Customers we may collect name, email, phone, company, billing address, project briefs, creative references, footage or asset uploads, talent and crew contact data, and payment information necessary to contract and deliver production services.
How do we use Personally Identifiable Information?
We use this information to respond to inquiries, prepare estimates and statements of work, schedule and staff productions, deliver masters and related files, invoice and collect payment, and improve our website experience. We may email Visitors and Authorized Customers about services, project milestones, or opportunities that relate to Solo Productions’ creative production work, consistent with applicable law and any preferences you express.
How is information stored and secured?
Solo Productions, L.L.C. stores Personally Identifiable Information using commercially reasonable administrative, technical, and physical safeguards designed to protect against unauthorized access, alteration, or disclosure. Production assets—including rough cuts, masters, and client-provided materials—are handled under internal access controls appropriate to the sensitivity of the content.
With whom may information be shared?
We do not sell or rent your Personally Identifiable Information. We may share it with employees and contractors who need it to produce your project (for example, editors, colorists, or sound partners), and with trusted service providers such as payment processors, cloud storage, or collaboration platforms—only as needed to perform the Services. We may share aggregated, non-identifying statistics with partners. Where required by law, we will obtain consent or offer opt-out paths for marketing communications as applicable.
Your choices
You may opt out of non-essential marketing emails by following instructions in those messages or by writing to us at [email protected]. You may also request access, correction, or deletion of certain personal data, subject to legal and contractual retention requirements (for example, records tied to active productions or tax obligations).
Cookies
Our site may use cookies or similar technologies to remember preferences, maintain session security, and understand how the site is used. You can control cookies through your browser settings; disabling them may limit some functionality.
Compliance with laws
We may disclose Personally Identifiable Information when required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect the rights, property, or safety of Solo Productions, our clients, or the public.
Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date. If a change would materially affect how we use information we previously collected in a way you have not already authorized, we will take reasonable steps to notify you.
Links to other sites
Our website may link to third-party sites (e.g., streaming platforms or partner portfolios). Those sites have their own privacy practices; we encourage you to read their policies before providing information.
Contact: Solo Productions, L.L.C., 10699 Tesshire Dr., St. Louis, MO 63123 · [email protected] · +1 (978) 594-1693